ADVANCED LUOBINSEN SOLUTIONS

EV Charger After-Sales Service & Technical Support

Our comprehensive range of services caters to all your electric vehicle charging needs — from seamless installations and system integration to reliable maintenance and exceptional after-sales support.

GET A QUOTE Explore EV chargers
Installation & integration service

Installation & integration service

  • Site survey, electrical assessment, and turnkey AC/DC charger installation
  • CSMS, OCPP, and payment platform integration with commissioning support
  • After-sales onboarding, operator training, and warranty registration
  • Documentation, compliance certificates, and handover reporting
Discuss Your Service Requirements
On-site & spare part

On-site & spare part

  • Preventive maintenance plans and scheduled on-site inspections
  • Certified technician dispatch for fault diagnosis and repair
  • Genuine spare parts supply — power modules, cables, displays, and controllers
  • Priority response SLAs to minimize charger downtime
Discuss Your Service Requirements
Upgrades & retrofits

Upgrades & retrofits

  • Power module upgrades to increase charging output and throughput
  • Connector retrofits including CCS2, GBT, and Type 2 configurations
  • Controller board and firmware updates for legacy charger fleets
  • End-of-life modernization programs with minimal site disruption
Discuss Your Service Requirements
Digital & remote service

Digital & remote service

  • 24/7 remote monitoring, diagnostics, and performance analytics
  • Predictive maintenance alerts and automated fault ticketing
  • OTA firmware updates and remote configuration management
  • Real-time dashboards for uptime, energy usage, and session data
Discuss Your Service Requirements

Get a Quote

Ready to start your electric journey? Get a personalized quote today and embrace an efficient, sustainable EV charging future with Luobinsen!

Address
No.79, Huaihe Middle Road, Economic and Technological Development Zone, Dalian, China.

How to request service or technical support

  1. Identify your equipment and site. If available, include your country, charger model and serial number, or the products you are considering.
  2. Describe what you need. Tell us whether your request concerns installation, training, spare parts, upgrades or a technical issue. Include any displayed error code and when the issue occurs.
  3. Send your request. Use the form below or the contact details above, and include an email address where we can discuss your requirements.

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